Contact by Email
Our servers are spread across USA, Canada, France, Germany and Poland.
Hosting, Reseller, Streaming, VPS and Cloud Servers: Canada
Dedicated: Canada or France (You choose at the time of hiring).
VPS Storage: Canada, France, Germany andPoland.
We offer 24/7 technical support at no charge for issues with our services.
The response time is 30 minutes, all our services are monitored, when an incident happens our support team is notified. So before opening a ticket, check if there is any information about problems by clicking Status from the Network in your Customer Center .
To request support, select a department below:
- Hosting Support
- Reseller Hosting Support
- Support for VPS – Cloud – Dedicated
- VPS Reseller Support
- Domain Support
Note: For questions or questions that are not related to problems with the service, you have a response time of 1 business day.
Support does not troubleshoot third-party scripts
To cancel your account, go to https://maanger.serversp.com/clientarea.php?action=products</a > locate the service, click on “See Details” then “Management” and finally click on “Request Cancellation” and fill out the form.
Cancellation requests are processed within 48 hours.
Up to the 30th day after purchasing the service, you can request a refund if you are not satisfied with our services and want to cancel your account.
Check the terms at https://serversp.com/satisfacao-garantida/